Questions / Answers

You will find the answers to most of your questions here, if this is not the case please do not hesitate to contact us.

Who are we?

Who is Designers-factory?

Designers-factory was created just over 3 years ago, offering haberdashery items and sewing patterns to private individuals.

Under the growing demand of young designers who could not find reliable suppliers and shops very interested in reselling our products, we decided to create this beautiful story dedicated to professionals: pro.designers-factory.com

We offer many references at wholesale prices but in small quantities, we fully understand the concerns that surplus stocks can cause, both in terms of space and cash flow.

Who is this site intended for?

This semi-wholesale site is open to all companies, from micro-enterprises (auto-entrepreneurs…) to the largest, from young creators to haberdashers. Only the opening of your professional account is necessary in order to have access to the prices and to be able to place an order.

I'm in the Paris region where I can travel, can I come and meet you?

Of course, you can make an appointment with us to come and see the collections directly in our showroom located in the Paris region?

Login/Registration

I am not a professional, can I order on your site?

No, this site is dedicated to professionals, but you can find all our products on our private sales site: HERE

I am an auto-entrepreneur, can I register on your site?

Yes of course, you are a professional and have a siret number, just create your account and we will get back to you as soon as possible.

I can't see the prices on the site

This is normal, you will only be able to see the prices once you have created your account and we have validated it on our side. It’s very fast.

How long does it take to ship orders?

Orders are prepared as quickly as possible, 24 to 48 hours. They are dispatched via the most efficient carrier depending on the volume of the order and its destination.

Orders

Is it possible to receive samples before placing an order?

Don’t worry, we understand more than anything the need to touch materials and/or validate colours, that’s why we can send you samples of the fabrics or even supplies you would like to buy

Il vous suffit de créer votre compte si ce n’est pas déjà fait et de remplir le formulaire de contact ICI et de nous donner la liste des échantillons que vous désirez: N° de référence produit + Nom du produit.

Nous envoyons les échantillons aussi rapidement que possible.

Is there a minimum purchase requirement to be able to order?

There is a minimum purchase of 50€ HT to be able to place an order on the site.

I would like to order larger quantities than those offered on the site.

You can contact us using the contact form with subject: “request for quotation”. Please create your account so that we can validate it and we will get back to you as soon as possible.